Returns & Exchanges
At Proper Vintage, we curate unique pre-loved pieces and want you to be fully satisfied with your find. If your vintage item isn't the perfect fit, we offer returns for store credit or exchange within 14 days of delivery.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack with Care
Place the items in their original packaging, ensuring all vintage tags and security seals remain attached and intact.
Ship It Back
Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location.
Quality Inspection & Credit
Once our team verifies the item's condition, we will issue your store credit or process your exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing